Attorney General Warns Illinois Consumers About Winter Utility Scams

CHICAGO – Attorney General Kwame Raoul is urging Illinois residents to be cautious of scammers posing as utility company representatives who threaten to shut off heat if payments are not made. Consumers are advised to verify any visits or calls through official company channels, protect personal information, avoid unusual payment methods, and watch for suspicious emails or texts. State rules limit utility disconnections during cold weather, and landlords must provide adequate heat for renters. Raoul encourages those behind on bills to contact their utility for assistance and to report suspected scams to the Attorney General’s Consumer Fraud Hotlines.